Usability testing for apps, websites and games

Your app, game or website should be accessible to all users, meet their expectations and provide an optimal user experience.

With a usability test, we can test usability and work with users to optimize the user experience. What do users find good or useful? What could be better or clearer? What hinders use or what can enrich the experience? With usability testing we make this important information clear and insightful for you.

On this page you can read how we test the usability of apps, games and web solutions. Feel free to contact us for custom advice without any obligation.

We are happy to help you with a consultation

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Usability testing helps you to...

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Understand how users actually interact with your solution

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Survey and increase user satisfaction

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Identify bottlenecks: what works well, and what could be better?

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Substantiate priorities for improvements and enrichments

How do we work?

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Together we create a results-oriented test plan

Getting users to effortlessly swipe or click to their goal? Engage more customers with a conversion-oriented website? Or offer your target audience an exceptional learning experience and make more impact?

First we focus on the main goal of the app, website or game, then we create a result-oriented test plan. We determine the test goal and which insights we want to gain. Then we determine which users should be the focus of the usability testing and which testing method fits best.

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Together we create a results-oriented test plan

We first discuss the testing goal and determine what insights we want to uncover. Then we determine which users should be the focus of the usability testing and which testing method is most appropriate. We discuss the content of the advisory report and create a schedule to execute the Quick Scan or the comprehensive test plan.

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We select testers from the target audience

Most solutions appeal to multiple audiences. Together we look at which target group(s) are most valuable for this user test.

We look for testers who match the solution's target audience as closely as possible. If the solution is already being used, we can make a call to the active users.

We proactively support in assembling a representative group of testers, we do this in an appropriate way that suits your project and situation.

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An accessible and comprehensive advisory report

Once all tests are completed, we will analyze the insights and turn them into an accessible advisory report. Within the advisory report, we share a summary of the observations and our recommendations for improvements, optimizations and enrichments that contribute to the set goals. With the substantiated advice, we provide guidance and certainty for the continued development of the solution.

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A convincing presentation of results

As an (optional) addition to the advisory report, we can provide an accessible summary of the findings from the user test. The form can be determined together: think of a convincing presentation, or a short film that highlights the most important findings. This way you have a nice summary for potential investors, stakeholders or decision makers.

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Together we get even more results from the app, website or game

Would you like to use the advisory report to implement improvements and optimize the user experience of the app, website or game? We are of course happy to help you take the solution to the next level, with a new data-driven strategy. We implement the improvements and enrich the solution where desired or needed. Always based on relevant user insights and reliable data. Then we continue to support you as a specialist and strategic partner to engage the target group and get more and more results from the solution.

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Digitally accessible for any audience

At DTT, we strive to make solutions as accessible as possible to the entire target audience - without excluding people. Less digitally literate, dyslexic, visually impaired or hearing impaired? Not yet proficient in the language or less literate? The digital world offers enormous opportunities to make information and functionalities accessible and to offer all users an optimal experience. Besides optimizing the overall user experience, we also like to look together at the possibilities to make the app, website or game as inclusive as possible. Read more about our approach to digital accessibility here.

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Full service.
For all things digital.

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Concept, design, strategy, development, maintenance, growth.
We do it all, with one team in the center of Amsterdam.

In consultation, we tailor our digital services to the needs and wishes of our clients.

Please feel free to contact us for a customized consultation. We are happy to help you digitally advance.

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